May 7, 2025 00:21 CEST
[Investigating] We are currently experiencing problems on some parts of our network. Our engineers are looking for the cause of the problem. We will keep you informed of the progress via this message.
We will provide the next update on the incident within 30 minutes. We appreciate your patience and understanding during this time.
May 7, 2025 00:39 CEST
[Monitoring] Hereby, we inform you that our engineers have successfully identified and resolved the problem affecting our network. Consequently, all services are now operating as expected. Our engineers will continue to monitor the network closely in the coming hours to ensure stability and prevent any recurrence.
May 7, 2025 07:56 CEST
[Resolved] Hereby, we would like to inform you that the network incident has been officially closed. All services are now functioning normally, and operations have resumed without any issues. If you have any questions regarding this incident, please contact our service desk.