All systems are operational

Datacenter Amsterdam

Operational

Datacenter Rotterdam

Operational

Datacenter Brussel

Operational

Hosted Exchange

Operational

Desktop-as-a-Service

Operational

Support systems

Operational

Scheduled Maintenance

Planned Hosted Exchange maintenancePlanned Maintenance

Schedule

May 13, 2025 18:00 - May 15, 2025 23:59 CEST

Components

Hosted Exchange

Description

We would like to inform you that maintenance is planned for our Hosted Exchange environment. During this maintenance period, we will make improvements to ensure the safety and stability of the environment for your services. We recommend also updating the client software to the latest versions to avoid incompatibility issues. Maintenance schedule ================== Dates: Tuesday to Thursday Time: 18:00 to 23:59 (every day) Expected impact: Brief interruptions in the connection may occur. However, the connection is expected to be re-established automatically. Purpose of maintenance =================== Implementing the latest bug fixes and security updates. If you have any questions about this maintenance, please feel free to contact the service desk.
Planned network maintenance in Rotterdam datacenterPlanned Maintenance

Schedule

May 13, 2025 23:00 - May 14, 2025 01:00 CEST

Components

Datacenter Rotterdam

Description

We would like to inform you that maintenance is planned for our network environment in our Rotterdam datacenter. During this maintenance we make several improvements to ensure the security and stability of the network. The maintenance is scheduled for Tuesday, May 13, 2025 from 23:00 to 01:00. We do not expect any impact from this maintenance. If you have any questions about this maintenance, please feel free to contact the service desk.

External Services

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

Amazon Web Services

Azure

Cloudflare

MS Office365

History (Last 30 days)

Planned network maintenance in Amsterdam datacentersPlanned Maintenance

Description

We would like to inform you that maintenance is planned for our network environment in our Amsterdam datacenters. During this maintenance we make several improvements to ensure the security and stability of the network. The maintenance is scheduled for Wednesday, May 7, 2025 from 23:00 to 02:00. We do not expect any impact from this maintenance. If you have any questions about this maintenance, please feel free to contact the service desk.


Components

Datacenter Amsterdam



Schedule

May 7, 2025 23:00 - May 8, 2025 02:00 CEST


May 7, 2025 23:00 CEST
[Update] Scheduled maintenance is starting.

May 8, 2025 00:24 CEST
[Update] Scheduled maintenance is complete.
Network issues during maintenancePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Datacenter Rotterdam




May 7, 2025 00:21 CEST
[Investigating] We are currently experiencing problems on some parts of our network. Our engineers are looking for the cause of the problem. We will keep you informed of the progress via this message. We will provide the next update on the incident within 30 minutes. We appreciate your patience and understanding during this time.

May 7, 2025 00:39 CEST
[Monitoring] Hereby, we inform you that our engineers have successfully identified and resolved the problem affecting our network. Consequently, all services are now operating as expected. Our engineers will continue to monitor the network closely in the coming hours to ensure stability and prevent any recurrence.

May 7, 2025 07:56 CEST
[Resolved] Hereby, we would like to inform you that the network incident has been officially closed. All services are now functioning normally, and operations have resumed without any issues. If you have any questions regarding this incident, please contact our service desk.
Planned network maintenance in Rotterdam datacenterPlanned Maintenance

Description

We would like to inform you that maintenance is planned for our network environment in our Rotterdam datacenter. During this maintenance we make several improvements to ensure the security and stability of the network. The maintenance is scheduled for Tuesday, May 6, 2025 from 23:00 to 02:00. We do not expect any impact from this maintenance. If you have any questions about this maintenance, please feel free to contact the service desk.


Components

Datacenter Rotterdam



Schedule

May 6, 2025 23:00 - May 7, 2025 02:00 CEST


May 6, 2025 23:00 CEST
[Update] Scheduled maintenance is starting.

May 7, 2025 02:00 CEST
[Update] Scheduled maintenance is complete.
Planned Hosted Exchange maintenancePlanned Maintenance

Description

We would like to inform you that maintenance is planned for our Hosted Exchange environment. During this maintenance period, we will make improvements to ensure the safety and stability of the environment for your services. We recommend also updating the client software to the latest versions to avoid incompatibility issues. Maintenance schedule ================== Dates: Tuesday to Thursday Time: 18:00 to 23:59 (every day) Expected impact: Brief interruptions in the connection may occur. However, the connection is expected to be re-established automatically. Purpose of maintenance =================== Implementing the latest bug fixes and security updates. If you have any questions about this maintenance, please feel free to contact the service desk.


Components

Hosted Exchange



Schedule

April 15, 2025 18:00 - April 17, 2025 23:59 CEST


April 15, 2025 18:00 CEST
[Update] Scheduled maintenance is starting.

April 17, 2025 23:59 CEST
[Update] Scheduled maintenance is complete.