Planned Maintenance In Progress

Datacenter Amsterdam

Operational

Datacenter Rotterdam

Operational

Datacenter Brussel

Operational

Hosted Exchange

Planned Maintenance

Desktop-as-a-Service

Operational

Support systems

Operational

Planned Hosted Exchange maintenancePlanned Maintenance

Description

We would like to inform you that maintenance is planned for our Hosted Exchange environment. During this maintenance period, we will make improvements to ensure the safety and stability of the environment for your services. We recommend also updating the client software to the latest versions to avoid incompatibility issues. Maintenance schedule ================== Dates: Tuesday to Thursday Time: 18:00 to 23:59 (every day) Expected impact: Brief interruptions in the connection may occur. However, the connection is expected to be re-established automatically. Purpose of maintenance =================== Implementing the latest bug fixes and security updates. If you have any questions about this maintenance, please feel free to contact the service desk.

Components

Hosted Exchange

Schedule

April 15, 2025 18:00 - April 17, 2025 23:59 CEST


April 15, 2025 18:00 CEST
[Update] Scheduled maintenance is starting.

External Services

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

Amazon Web Services

Azure

Cloudflare

MS Office365

History (Last 30 days)

Planned network maintenancePlanned Maintenance

Description

We would like to inform you that maintenance is planned for our network environment. During this maintenance we make several improvements to ensure the security and stability of the network. The maintenance is scheduled for Wednesday, March 26, 2025 from 22:00 to 05:00. We do not expect any impact from this maintenance. If you have any questions about this maintenance, please feel free to contact the service desk.


Components

Datacenter Amsterdam, Datacenter Rotterdam



Schedule

March 26, 2025 22:00 - March 27, 2025 05:00 CET


March 26, 2025 22:00 CET
[Update] Scheduled maintenance is starting.

March 27, 2025 05:00 CET
[Update] Scheduled maintenance is complete.
Network issues Degraded Performance

Incident Status

Degraded Performance


Components

Datacenter Amsterdam, Datacenter Rotterdam




March 18, 2025 19:46 CET
[Investigating] We are currently experiencing problems on our network. Our engineers are looking for the cause of the problem. We will keep you informed of the progress via this message. We will provide the next update on the incident within 30 minutes. We appreciate your patience and understanding during this time.

March 18, 2025 20:12 CET
[Investigating] We would like to let you know that our team has not yet been able to find the network problem. We are still looking for the cause and will post the next update within 30 minutes.

March 18, 2025 20:38 CET
[Identified] Hereby, we inform you that our engineers have successfully identified and resolved the problem affecting our network. Consequently, all services are now operating as expected. Our engineers will continue to monitor the network closely in the coming hours to ensure stability and prevent any recurrence.

March 26, 2025 13:18 CET
[Resolved] Hereby, we would like to inform you that the network incident has been officially closed. All services are now functioning normally, and operations have resumed without any issues. If you have any questions regarding this incident, please contact our service desk.