All systems are operational

Datacenter Amsterdam

Operational

Datacenter Rotterdam

Operational

Hosted Exchange

Operational

Desktop-as-a-Service

Operational

Support systems

Operational

External Services

History (Last 30 days)

Description

We would like to inform you that maintenance is planned for our Hosted Exchange environment. During this maintenance period, we will make improvements to ensure the safety and stability of the environment for your services. We recommend also updating the client software to the latest versions to avoid incompatibility issues. Maintenance schedule ================== Dates: Tuesday to Thursday Time: 18:00 to 23:59 (every day) Expected impact: Brief interruptions in the connection may occur. However, the connection is expected to be re-established automatically. Purpose of maintenance =================== Implementing the latest bug fixes and security updates. If you have any questions about this maintenance, please feel free to contact the service desk.


Components

Hosted Exchange



Schedule

June 11, 2024 18:00 - June 13, 2024 23:59 CEST



June 11, 2024 18:00 CEST
[Update] Scheduled maintenance is starting.

June 13, 2024 23:59 CEST
[Update] Scheduled maintenance is complete.

Description

We would like to inform you that maintenance is planned for our Desktop-as-a-Service environment. During this maintenance we make several improvements to ensure the security and stability of the platform. The maintenance is scheduled for several days: - Tuesday, June 4, 2024 from 20:00 to 23:59 - Wednesday, June 5, 2024 from 20:00 to 23:59 - Tuesday, June 11, 2024 from 20:00 to 23:59 During this maintenance the platform is unavailable. If you have any questions about this maintenance, please feel free to contact the service desk.


Components

Desktop-as-a-Service



Schedule

June 4, 2024 20:00 - June 11, 2024 23:59 CEST



June 4, 2024 20:00 CEST
[Update] Scheduled maintenance is starting.

June 11, 2024 23:59 CEST
[Update] Scheduled maintenance is complete.

Description

We would like to inform you that maintenance is planned for our Hosted Exchange control panel. During this maintenance we make several improvements to ensure the security and stability of the platform. The maintenance is scheduled for Thursday, June 6, 2024 from 20:00 to 22:00. During maintenance, the control panel will be briefly unavailable several times. If you have any questions about this maintenance, please feel free to contact the service desk.


Components

Hosted Exchange



Schedule

June 6, 2024 20:00 - June 6, 2024 22:00 CEST



June 6, 2024 20:00 CEST
[Update] Scheduled maintenance is starting.

June 6, 2024 22:00 CEST
[Update] Scheduled maintenance is complete.
Planned network maintenancePlanned Maintenance

Description

We would like to inform you that maintenance is planned for our network environment. During this maintenance we make several improvements to ensure the security and stability of the network. The maintenance is scheduled for Thursday, May 30, 2024 from 23:00 to 23:59. We do not expect any impact from this maintenance. If you have any questions about this maintenance, please feel free to contact the service desk.


Components

Datacenter Amsterdam



Schedule

May 30, 2024 23:00 - May 30, 2024 23:59 CEST



May 30, 2024 23:00 CEST
[Update] Scheduled maintenance is starting.

May 30, 2024 23:21 CEST
[Update] The maintenance has been completed successfully.

Description

We would like to inform you that maintenance is planned for our Hosted Exchange environment. During this maintenance period, we will make improvements to ensure the safety and stability of the environment for your services. We recommend also updating the client software to the latest versions to avoid incompatibility issues. Maintenance schedule ================== Dates: Tuesday to Thursday Time: 18:00 to 23:59 (every day) Expected impact: Brief interruptions in the connection may occur. However, the connection is expected to be re-established automatically. Purpose of maintenance =================== Implementing the latest bug fixes and security updates. If you have any questions about this maintenance, please feel free to contact the service desk.


Components

Hosted Exchange



Schedule

May 14, 2024 18:00 - May 16, 2024 23:59 CEST



May 14, 2024 18:00 CEST
[Update] Scheduled maintenance is starting.

May 16, 2024 23:59 CEST
[Update] Scheduled maintenance is complete.
Mail issuesService Disruption

Incident Status

Service Disruption


Components

Support systems





May 16, 2024 10:01 CEST
[Investigating] We are currently experiencing problems on our mail system. Our engineers are looking for the cause of the problem. We will keep you informed of the progress via this message. If you want to report an urgent issue, please give us a call. We will provide the next update on the incident within 30 minutes. We appreciate your patience and understanding during this time.

May 16, 2024 10:30 CEST
[Identified] Our engineers have found the mail system problem and are working on a solution. We will keep you informed of the progress of the disruption. We will post the next update within 30 minutes.

May 16, 2024 10:52 CEST
[Resolved] Hereby, we would like to inform you that the mail system incident has been officially closed. All services are now functioning normally, and operations have resumed without any issues. If you have any questions regarding this incident, please contact our service desk.
Planned network maintenancePlanned Maintenance

Description

We would like to inform you that maintenance is planned for our network environment. During this maintenance we make several improvements to ensure the security and stability of the network. The maintenance is scheduled for Wednesday, May 15, 2024 from 23:00 to 01:00. We do not expect any impact from this maintenance. If you have any questions about this maintenance, please feel free to contact the service desk.


Components

Datacenter Amsterdam, Datacenter Rotterdam



Schedule

May 15, 2024 23:00 - May 16, 2024 01:00 CEST



May 15, 2024 23:00 CEST
[Update] Scheduled maintenance is starting.

May 16, 2024 00:22 CEST
[Update] The maintenance has been completed successfully.