All systems are operational

Datacenter Amsterdam

Operational

Datacenter Rotterdam

Operational

Datacenter Brussel

Operational

Hosted Exchange

Operational

Desktop-as-a-Service

Operational

Support systems

Operational

Scheduled Maintenance

Planned network maintenance VPS platformsPlanned Maintenance

Schedule

November 25, 2024 22:00 - 23:59 CET

Components

Datacenter Amsterdam

Description

We would like to inform you that maintenance is planned for our network environment. During this maintenance we make several improvements to ensure the security and stability of the network. The maintenance is scheduled for Monday, November 25, 2024 from 22:00 to 23:59. We do not expect any impact from this maintenance. If you have any questions about this maintenance, please feel free to contact the service desk.

External Services

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

Amazon Web Services

Azure

Cloudflare

MS Office365

History (Last 30 days)

Network issuesOperational

Incident Status

Operational


Components

Datacenter Amsterdam, Datacenter Rotterdam




November 19, 2024 12:31 CET
[Monitoring] We have experienced problems on our network. Our engineers have successfully identified and resolved the problem affecting our network. Consequently, all services are now operating as expected. Our engineers will continue to monitor the network closely in the coming hours to ensure stability and prevent any recurrence.

November 19, 2024 22:39 CET
[Resolved] Hereby, we would like to inform you that the network incident has been officially closed. All services are now functioning normally, and operations have resumed without any issues. If you have any questions regarding this incident, please contact our service desk.
Planned Hosted Exchange maintenancePlanned Maintenance

Description

We would like to inform you that maintenance is planned for our Hosted Exchange environment. During this maintenance period, we will make improvements to ensure the safety and stability of the environment for your services. We recommend also updating the client software to the latest versions to avoid incompatibility issues. Maintenance schedule ================== Dates: Tuesday to Thursday Time: 18:00 to 23:59 (every day) Expected impact: Brief interruptions in the connection may occur. However, the connection is expected to be re-established automatically. Purpose of maintenance =================== Implementing the latest bug fixes and security updates. If you have any questions about this maintenance, please feel free to contact the service desk.


Components

Hosted Exchange



Schedule

November 12, 2024 18:00 - November 14, 2024 23:59 CET


November 12, 2024 18:00 CET
[Update] Scheduled maintenance is starting.

November 14, 2024 23:59 CET
[Update] Scheduled maintenance is complete.
Planned network maintenancePlanned Maintenance

Description

We would like to inform you that maintenance is planned for our network environment. During this maintenance we make several improvements to ensure the security and stability of the network. The maintenance is scheduled for Wednesday, November 13, 2024 from 22:00 to 01:00. We do not expect any impact from this maintenance. If you have any questions about this maintenance, please feel free to contact the service desk.


Components

Datacenter Amsterdam



Schedule

November 13, 2024 22:00 - November 14, 2024 01:00 CET


November 13, 2024 22:00 CET
[Update] Scheduled maintenance is starting.

November 14, 2024 01:00 CET
[Update] Scheduled maintenance is complete.
Planned storage network maintenancePlanned Maintenance

Description

We would like to inform you that maintenance is planned for our storage network environment. During this maintenance we make several improvements to ensure the security and stability of the storage network. The maintenance is scheduled for Tuesday, November 12, 2024 from 06:00 to 07:00. We do not expect any impact from this maintenance. If you have any questions about this maintenance, please feel free to contact the service desk.


Components

Datacenter Amsterdam



Schedule

November 12, 2024 06:00 - November 12, 2024 07:00 CET


November 12, 2024 06:00 CET
[Update] Scheduled maintenance is starting.

November 12, 2024 07:00 CET
[Update] Scheduled maintenance is complete.
Datacenter Amsterdam black building testPlanned Maintenance

Description

A black building test is planned in the Amsterdam data center on Monday, November 4, 2024. This test simulates a failure of the external energy supplier. We do not expect any interruption of service during this maintenance. If you have any questions about this maintenance, please feel free to contact the service desk.


Components

Datacenter Amsterdam



Schedule

November 4, 2024 09:00 - November 4, 2024 13:00 CET


November 4, 2024 09:00 CET
[Update] Scheduled maintenance is starting.

November 4, 2024 13:00 CET
[Update] Scheduled maintenance is complete.
Planned network maintenance VPS platformsPlanned Maintenance

Description

We would like to inform you that maintenance is planned for the network environment of our VPS platforms. During this maintenance we make several improvements to ensure the security and stability of the network. The maintenance is scheduled for Wednesday, October 30, 2024 from 22:00 to 01:00. We do not expect any impact from this maintenance. If you have any questions about this maintenance, please feel free to contact the service desk.


Components

Datacenter Amsterdam



Schedule

October 30, 2024 22:00 - October 31, 2024 01:00 CET


October 30, 2024 22:00 CET
[Update] Scheduled maintenance is starting.

October 31, 2024 01:00 CET
[Update] Scheduled maintenance is complete.
Network issuesService Disruption

Incident Status

Service Disruption


Components

Datacenter Amsterdam, Datacenter Rotterdam




October 27, 2024 06:27 CET
[Investigating] We are currently experiencing problems on our network. Our engineers are looking for the cause of the problem. We will keep you informed of the progress via this message. We will provide the next update on the incident within 30 minutes. We appreciate your patience and understanding during this time.

October 27, 2024 06:39 CET
[Monitoring] Hereby, we inform you that our engineers have successfully identified and resolved the problem affecting our platforms. Consequently, all services are now operating as expected. Our engineers will continue to monitor the platform closely in the coming hours to ensure stability and prevent any recurrence.

October 27, 2024 09:18 CET
[Resolved] Hereby, we would like to inform you that the network incident has been officially closed. All services are now functioning normally, and operations have resumed without any issues. If you have any questions regarding this incident, please contact our service desk.